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Who provides the Miracle Indonesia software and takes the subscription payment, who the licensed property agency is, and why property money is never part of the subscription checkout.

Last updated: October 2026

1. Two companies, two roles

Miracle Indonesia involves two separate Malaysian companies. Each is described below by what it does. They are not the same company, and neither is described as acting for the other.

2. BRAND9 SDN. BHD. — software platform and subscription provider

BRAND9 SDN. BHD. is the software and platform provider. It operates the Miracle Indonesia Agent Sales OS and Own Bubble software, and it provides them to agents.

BRAND9 SDN. BHD. is the merchant for the optional paid Own Bubble software subscription. A payment for that subscription is a payment to BRAND9 SDN. BHD.

BRAND9 SDN. BHD. is not the licensed property agency and does not provide the property agency services described in section 3.

3. AX MIRACLE PROPERTIES SDN. BHD. — licensed property agency

AX MIRACLE PROPERTIES SDN. BHD. is a Malaysian real estate agency registered with LPPEH under E (1) 2167. It is responsible for the property agency activities carried out through Miracle Indonesia.

AX MIRACLE PROPERTIES SDN. BHD. is not the merchant for Own Bubble subscription payments and does not provide the software subscription.

4. What you pay for, and how much

Agent Sales OS is free: RM0, with no expiry.

Own Bubble is an optional software subscription: RM300 / 12 months, renewable at the renewal price shown on the pricing page. There is no automatic renewal.

Payment for the Own Bubble software subscription is processed for BRAND9 SDN. BHD. It is software access only.

5. Property money is separate

Property booking fees, deposits, purchase funds and other property transaction funds are not collected through this software subscription checkout.

Property purchase prices, booking fees, deposits, down payments, sale proceeds and any other money in a property transaction are not collected through the subscription checkout. They are arranged separately, between the buyer and the developer or the party the developer authorises.

6. Contact

Questions about the software subscription or about which company does what can go to support@miracleindonesia.com or +60167385919.

For questions about any Miracle policy, email support@miracleindonesia.com, call +60167385919, use the support chat on this website, or see the contact page.

This document is provided for general information and does not constitute legal advice. For advice specific to your situation, please consult a qualified professional.